❓ Frequently Asked Questions

How do I install the indicator or EA in MT4?

Simply place the `.ex4` file into your `MQL4/Indicators` or `Experts` folder, then restart MT4. You’ll find it in the Navigator panel ready to be dragged onto a chart.

Can I use it on multiple devices?

Yes, you can use it across multiple devices — as long as they’re all connected to the same licensed MT4 account.

Is it compatible with MT5?

No — these tools are built specifically for MetaTrader 4. MT5 versions are in development.

Do I need a license key?

No key is needed. Licensing is linked to your MT4 account number, which you provide at checkout.

Can I use it on demo and live accounts?

Yes, you can use your licensed product on both demo and live accounts — just make sure they match your licensed account number.

What timeframes or pairs does it work best with?

Each tool is different. See the product page for recommended use cases, but most are designed to be flexible across majors and popular timeframes.

What payment processor do you use?

We use Stripe to process all transactions.

What’s the refund policy?

Due to the nature of digital products, all sales are final. However, we offer full support to resolve any issues.

What if I need help setting it up?

Just reach out! We provide full support and can guide you through setup or troubleshooting.